If your order hasn’t shipped yet, we’re happy to provide a full refund. Just email us at plooftoys@gmail.com with your order number and the email address used for the purchase. Once your order has shipped, all sales are final—we do not offer refunds, returns, or exchanges unless the item arrives damaged. If you receive a damaged item, please contact us immediately, and we’ll make it right.
Each Ploof collectible is released in limited quantities during a single drop. Once an item sells out, it won’t be restocked or released again. This ensures every Ploof plushie is a unique and exclusive addition to your collection.
Ploof products are crafted in China in partnership with trusted manufacturers who uphold the highest standards of quality and safety. All products meet rigorous international certifications, ensuring they are safe, durable, and crafted with care. We prioritize ethical manufacturing practices, including fair wages, safe working conditions, and environmentally responsible production. When you adopt a Ploof plushie, you can rest assured it was made with integrity and respect for people and the planet.
